FAQs + Care Info

Care Info:
Our canvas is hand-waxed in Houston with local filtered beeswax, and then sun baked to allow the wax to penetrate the fabric. Waxed canvas is water resistant yet still breathable, and over time develops a rich character similar to leather.
Waxed canvas was originally used by sailors in the 19th century because of its water resistance and durability, and still loved today for those reasons. We love it because it truly does get better with use, and we want our bags to withstand whatever adventures life may bring you.
To clean:
Most stains can be removed with cold water using a rag, sponge, brush or your hands. For stubborn stains, a mild soap (such as castille soap, dish soap, or canvas cleaner) can be used - but do not use harsh detergents, as this may degrade the waxed coating.
If you find your waxed canvas shows water spots after bring in the rain or exposed to water, simply apply a little heat with a hair dryer to reset the wax and even out the tone.
To re-wax:
The waxed coating may wear thin over time, and can be re-waxed if desired. We recommend Otter Wax or Martinex Wax.
About our leather:
We use natural veg-tanned leather, which will soften with age and darken to a caramel brown. This is sealed with a natural beeswax for protection against stains. We recommend using a leather-specific cleaner if needed, and if desired, a coat of wax may be reapplied.

 

Shipping:

Shipping times vary based on the item.  Ready-to-ship products are shipped within 1-3 business days, and made-to-order products have a lead time of two weeks.

We ship via USPS Priority or FedEx, and a tracking number will be sent to you when your order ships.

Returns:

We want to make sure you are happy with your purchase, and encourage you to ask any questions you might have before purchase. If you'd like to see swatches before selecting your bag, we're happy to send them.

Ready-to-ship items, and most made-to-order items, can be returned and you will receive a refund for the total cost of the item minus shipping. Please contact us for return instructions.